30 Day Return Policy for Pumpin’ Pal Sets.
(Domestic Orders Only*)
Although it is unprecedented for any company to offer a refund for an “opened” package of personal use products we understand it would be impossible for our customers to experience the benefits of our flanges, or to know which size is best for each breast, without using them.
Our policy is simple:
Customers have 30 days from the purchase date to determine if they want to keep the Set of Pumpin’ Pals** purchased or get a refund for the exact amount paid for the Set. Refunds are only available for (1) Set if multiple Sets are ordered***.
Customers can choose various shipping options depending on how quick they want to receive the order and how much they want to spend. Regrettably, we cannot refund the cost of shipping to a customer. However, we will supply the customer with a printable pre-paid return label to be affixed to the box and sent back to us. – Please call 877-466-8283, Mon – Sat, 8am-6pm PT.
*International Orders are not eligible for a refund
**Sets are a configuration of 3 pairs of Pumpin’ Pals in 3 individual sizes. No purchase of individual pairs is eligible for a refund.
***Do Not Order a 2nd Set without already knowing for sure you want to use the flanges from the 1st Set.
Please read through the FAQ Page.
Please contact Pumpin’ Pal with sizing questions prior to ordering.