Domestic Shipping
In our attempt to keep shipping costs affordable for our customers, Pumpin’ Pal offers United States Postal Service Priority Service (3-4 business days). The transit time shown is not guaranteed, but only an estimate from the US Postal service. Most orders will ship for about $4.00 to $8.00. We generally ship products the same or next day after the order is placed Sunday through 2:00 PM Pacific time Friday. Late Friday and Saturday orders will ship the following business day.
We also offer FedEx 2-3 Business Day shipping, (not guaranteed). Orders made using FedEx before 12:00 PM Pacific time will ship same day Monday – Friday. Orders made after 2:00 PM on Friday will ship on the next business day, which is Monday, for Wednesday delivery. Saturday and Sunday are not business days.
You will receive a tracking email from Shipstation when it becomes available. We do not guarantee delivery times on any shipping services, and we do not refund shipping charges for orders that have been delivered or delivered late.
During the holiday season, November 1st through January 15th, shipping times will be longer. We will continue to ship your orders within 24 hours, Sunday through Friday, but the USPS and FedEx will be very busy and it will take a few days longer for your package to arrive.
International Shipping
Let’s face it, international shipping is not cheap, and the time it takes to clear customs is very unpredictable. We are a small company that doesn’t have any negotiating power with any shipping companies, and the price you pay for shipping is exactly what we pay for shipping. Also, we do not include the cost of duties, VAT, or any other type of tax charge for importing into your country, these costs are your responsibility if charged. We ship using FedEx International as it is the only affordable option. Because of the high cost of international shipping, we do not offer refunds or returns on international orders, and shipments that leave the United States become your responsibility, so order at your own risk. We urge you not to order if your country’s customs or postal service is known to be unreliable. The transit time, if shown, is not guaranteed, but only an estimate, and we do not offer refunds on any shipping costs. You will receive a tracking email as soon as it becomes available.