In our attempt to keep shipping costs affordable for our customers, Pumpin’ Pal offers United States Postal Service First Class Parcel Service (5-6 business days) or Priority (4-4 business days). The transit time shown is not guaranteed, but only an estimate from the US Postal service. Most orders will ship for about $4.00 to $8.00. We generally ship products the same or next day after the order is placed Sunday through Friday. Saturday orders will ship same day or the following business day.
We also offer FedEx 2 Business Day shipping. Orders made using FedEx before 12:00 PM Pacific time will ship same day Monday – Friday. Orders made after 12:00 PM on Friday will ship on the next business day.
You will receive a tracking email from Shipstation when it becomes available. We do not guarantee delivery times on any shipping services, and we do not refund shipping charges for order that are delivered.
During the holiday season, November 1st through January 15th, shipping times will be longer. We will continue to ship your orders within 24 hours, Sunday through Friday, but the USPS will be very busy and it will take a few days longer for your package to arrive.
Let’s face it, international shipping is not cheap, and the time it takes to clear customs is very unpredictable. We are a small company that doesn’t have any negotiating power with any shipping companies, and the price you pay for shipping is exactly what we pay for shipping. We ship using FedEx International as it is the only affordable option. Because of the high cost of international shipping, we do not offer refunds or returns on international orders, and shipments that leave the United States become your responsibility, so order at your own risk. We urge you not to order if your country’s customs or postal service is known to be unreliable. The transit time shown is not guaranteed, but only an estimate. You will receive a tracking email as soon as it becomes available.