In our attempt to keep shipping costs affordable for our customers, all Pumpin’ Pal order are shipped via United States Postal Service First Class Parcel Service (3-5 business days) or Priority (2-3 business days). The transit time shown is not guaranteed, but only an estimate from the US Postal service. Most orders will ship for about $4.00 to $8.00. We generally ship products the same or next day after the order is placed Sunday through Friday. Saturday orders will ship same day or the following business day. You will receive an email with tracking information as soon as it becomes available.
Let’s face it, international shipping is not cheap, and the time it takes to clear customs is very unpredictable. We are a small company that doesn’t have any negotiating power with any shipping companies, and the price you pay for shipping is exactly what we pay for shipping. Because of the high cost of international shipping, we can not offer refunds or returns on international orders. The transit time shown is not guaranteed, but only an estimate from the US Postal service. You will receive a tracking email as soon as it becomes available.